Refunds & Returns


RETURNS OR REPRINTS OF PERSONALIZED PRODUCTS

Please contact our Customer Service Team within 45 days of the purchase date and return unused items along with a note including your Order ID. We would be happy to arrange an exchange or provide a full/partial refund for your order.

RETURNS OR REPRINTS OF NON-PERSONALIZED PRODUCTS

Items that are not personalized can also be returned or exchanged within 45 days of the purchase date. Please send the unused items along with a note including your Order I.D. to our Customer Service Team. Once the item(s) have been received by us, you will receive an email confirmation with your exchange or refund details.

Refunds will be processed as a credit of the total of your entire order to the account details used at the time of purchase. The refund time frame will depend on your method of payment.  Partial refunds will include a credit for the item price (less any discounts) plus the appropriate tax. 

If you would like to return your order, please contact us to share your concerns and return the unused labels to Name Bubbles at:

Name Bubbles, LLC
ATTN: Customer Service
33 Science Street
Ballston Spa, NY 12020
USA

Once your returned order has been received, our Customer Service Team will process the refund (less any shipping fees) to the account details used at the time of purchase.

If you are unhappy with a portion of your order, please contact Customer Service and we will issue a credit for the item price (less any discounts) plus the appropriate tax. You will receive a refund e-mail confirmation from our Customer Service Team once your credit is processed.

We strive to provide the best product and customer service possible.  We want you to love your Name Bubbles products as much as we loved making them!

 

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